Guest Notice

Updates to our Terms and Conditions and Policies

2 Apr 2026

Hello, this is Team SpaceCloud.

We would like to express our sincere gratitude to all our members for using SpaceCloud.

In order to provide a smoother booking experience, we will be updating our Terms and Conditions and Policies as outlined below. Please refer to this notice when using the service.


  • Effective Date: 7 April 2026
  • Applicable to: All members
  • Key Changes:



Guests: Shortened booking buffer time

  • Bookings can be requested for time slots starting at least 4 hours from the current time. (Reduced from the previous 49 hours)
  • For requests made outside operating hours, bookings can be selected from time slots at least 4 hours after the space’s operating hours resume.

Hosts: Change of booking approval deadline

  • Hosts must approve booking requests within 3 hours of the guest’s request.
  • Approval extension: For bookings received between 1 hour before operating hours end and before operating hours begin, the approval deadline is automatically extended by 3 hours from the start of the next business day.
  • Payment deadline: Payment must be completed within 1 hour of host approval, and bookings will be automatically cancelled if payment is not completed within this timeframe.


  • Terms of Service Update:

[Before]

Approval: A booking type where payment is processed only after the Host approves the booking request. If the Host uses the Approval setting, the Guest

may book a space starting from 49 hours after the current time.


[After]

Approval: A booking type where payment is processed only after the Host approves the Guest's booking request. If the Host uses the approval setting,

the Guest may book a space starting from 4 hours after the current time (or 4 hours from the start of the next operating time if the request is made

outside of business hours).


  • Additional Information
  • If you continue to use the service after the effective date of these updated Terms and policies (7 April 2026), you will be deemed to have agreed to the changes.
  • If you have any questions, please contact our customer support team.



Team SpaceCloud

Back to the list