Guest Notice
Update to Approval-Based Booking and Payment Policy
22 Apr 2026

Hello, this is SpaceCloud.
We would like to express our sincere gratitude to all our members for using SpaceCloud.
To provide a smoother booking experience, our approval-based booking and payment policy will be updated as set out below.
Please review the details below when using our service.
- Effective date: 23 April 2026
- Applicable to: All guest and host members
- Policy changes: Based on the time remaining until the scheduled use of the space, the deadlines for host approval and guest payment will be adjusted as follows (applicable to both hourly and package bookings)
Approval Extension Policy (Last-minute bookings only)
- Bookings received from 1 hour before the end of business hours until before the next business day begins will have the approval deadline extended to within 3 hours after the start of the next business day.
- (Standard bookings must still be approved within 24 hours without extension.)
App Push Notification Settings
- If the approval or payment deadline passes, the booking will be automatically cancelled. To stay updated on your booking status in real time, please install the app and enable push notifications.
- App download:
- App Store: https://apps.apple.com/us/app/spacecloud-global/id6755174555
- Google Play: https://play.google.com/store/apps/details?id=city.spacecloud.global
Team SpaceCloud
